Help

I lost my access link

Enter your email on this page and a new link arrives within minutes. It works for courses bought here and on my former Teachable school. Check the spam folder too.

I need a receipt or an invoice for my company

Payments are handled by Onelink, Stripe's reseller, which charges the VAT of your country and emails you the receipt right after checkout. For a company invoice, a refund, or any question about a charge, contact Onelink starting from that receipt email.

Can I get a refund?

Refund requests go to Onelink, through the receipt email.

The video doesn't play

Open the course from your personal link (the page opens signed in), use a current Chrome, Firefox, Safari or Edge, and disable ad-blockers for this site. Each course page stays valid for 6 hours: if it stops playing after a long pause, just reload the page.

Can I download the videos?

No, the courses stream online. You can watch them as often as you like, with no time limit.

I bought a course on Teachable. Do I need to pay again?

No. Every Teachable purchase was carried over: request your link with the same email you used there.